WEBSITE  MAINTENANCE, HOSTING, SECURITY & CARE PLAN

This Website Maintenance and Hosting Plan will ensure your site is protected and maintained, backed up and secure.

When a website launches, it’s crucial to protect against potential hacks, breaches and other threats that can bring your site down. It’s also vital to have a website maintenance plan in place to keep the plugins and other functions on your site updated for security. A fully optimised site helps your page loading speeds for SEO rankings with Google.

With this monthly plan, you’re getting your site protected and backed up. You’ll also have a trusted webmaster available to help with any website problems that arise in between updates or edits. We take on the stress of maintaining your website so you can focus on what’s most important, growing your business!

What’s in the Plan?

This website maintenance plan includes the following primary services.

WEBSITE HOSTING

Your website is the most important part of your business. We don’t want you worrying about hosting, security or performance issues – let us handle it for you! Our top-of-the-line premium service ensures that everything will work smoothly on any device.

WEBSITE UPDATES

If your website is out-of-date and vulnerable to hacks then there’s a good chance you will be hacked. Don’t let this happen! We will take care of all updates for the sake of keeping our websites safe from hackers who want nothing more than mayhem, misery and confusion.

MONITORING & SECURITY

We use advanced tools to monitor your site’s traffic and activity, protect against potential hacks or breaches while keeping an eye on “uptime” so you can be sure that the website is always up.

WEBSITE BACKUPS

We back up your website to provide peace of mind. But don’t worry, we offer external backups and restore points so you can be sure that if something goes wrong with the site itself – like disaster recovery or updating content–we’ve got it covered!

WEBSITE OPTIMISATION

In order for websites to load fast, perform well and produce good speed the files need to be optimised. We have special tools that keep your site running smoothly by cleaning up any obsolete files and junk code.

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MONTHLY REPORTING

You deserve to know the truth about your site. With an in-depth monthly report, you won’t have to try and figure it out on your own with this comprehensive overview of all that’s happening on each month by month basis!

PRIORITY SUPPORT

We care about your business, and we make sure that you get priority support as a client. We’ll set up exclusive contact details so whenever you need an update, addition or have any questions, we will do our best to get back within 24hrs on business days! if not sooner!!

PERSONAL CONSULTATIONS

We understand that not only does your website need care and attention, but so do you! We can offer new marketing ideas and conversion best practices to implement onto your site each quarter or annually depending on what works best with you.

GIVING YOU PEACE OF MIND MONTH AFTER MONTH!

Avoid the hassle of managing your website updates, additions or changes. Let us do it for you! As a valued client on our premium or elite monthly plan we offer complimentary time (between 1.5 – 3 hours depending on what plan you choose)

Furthermore, all care plan clients get to experience our reduced hourly rate!

Not maintaining your site is like leaving your home unprotected

Here are just a few of the most common scenarios where you might not want to go unprotected:

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WEBSITE HACK

If you don’t keep your website up-to-date, it will eventually be hacked. It’s not a question of “if” but when hackers will break into your site.

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POOR PERFORMANCE

If your website isn’t optimised, It’ll slow down as time goes on, affecting conversions in a negative way.

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NO BACKUPS

If you don’t make regular backups of your website, there’s a high chance you could completely lose all content and progress when a breach occurs.

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SEO IMPLICATIONS

Websites are digitally alive. If they’re not maintained and optimised it will show Google your outdated and ranking goes down.

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WEBSITE LEGITIMACY

Your website’s security is key. Anytime you have a down SSL Certificate or notice of an unsecured connection, it can affect traffic and brand legitimacy. 

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IT'S ALL ON YOU

By not having us maintain/fix issues on a regular basis (monthly), everything falls back onto YOU – which means more tools & time wasted as well as unnecessary stress.

No worries, we got you covered!!

You don’t have to do it alone. You can outsource your website maintenance and get on with the important things in life!

We are committed to providing you with the best website maintenance service so that your online presence is always top-notch. With our monthly plans, we offer professional support for every need and want in the digital world! choose your plan below!

SELECT YOUR PLAN

Your business deserves the best hosting and website maintenance care plan.

Frequently Asked Questions

Are there cancellation costs?

There are no cancellation fees. You can rest assured that your website is safe with us. We offer a monthly or annual care plan without any questions asked, and you’ll have complete freedom to pull out. Your care plan is billed for the month or year that’s paid for.

Are there set up costs?

If we are building your website, there’s no set-up fee as long as it’s within a 90 day period!

However, if after 90 days you would like to sign up for one of our hosting and maintenance plans we charge a £75 set up fee.  This cost covers updating all tools, cleaning up the database, installing our tools and backing up the site including other tasks.

We charge a £187 one-time setup fee for any website we did not design. We need to do extra work to update the site, learn any tools in order to get the site ready to be properly maintained.

 

Do you offer just maintenance?

We will offer to maintain your website if you have hosting elsewhere as long as the host meets our requirements. Contact us today with any questions or concerns about this service.

What happens if I decide not to take out the plan?

Our maintenance plan is not mandatory for clients but we highly recommend it because of the importance and consequences that come with leaving your website un-maintained. This care package includes updates, backups as well as other security services.

If you choose not to sign up for our care plan then remember that all responsibility lies upon you. Our LIABILITY CLAUSE releases us from any involvement should your website be breached, hacked or perform slowly because of lack of optimisation and care. 

 

 

 

Can I later join the plan if I initially pass on it?
Yes, of course. If you decide to come back after having initially passed on the plan, we would be more than happy to make sure your site is protected and cared for. Please refer to the setup fees question above for additional information regarding setting up a site after 90 days.
Can I roll over the monthly update time?

Unfortunately not. The retainer of any updates is just covered for that month only. It does not roll over for later use.

What if I have updates that need more time?

We will always aim to get your updates done within the planned time paid for to save on your costs. But, should you have a large number of updates that will require more hours, we will give you an estimate of time, and charge at an hourly rate which is reduced for our, monthly care clients!

 

 

How fast do you get to the monthly updates?

If you are our premium or elite monthly client, you always get top priority compared to clients who are not on the plan.

What if I don't get the plan and my site gets hacked?

You can join our plan and let us take care of getting the hack cleaned up. There is a £375 website cleaning and set-up fee.

All depending on the type of hack and how long the website has been compromised, SEO rankings may take a few weeks or sometimes months to resolve. Some hacks may also need additional work in order for the site to recover fully.

Please note: We cannot fix hacks unless the site has been added to one of our care plans.

What if my site is hacked when I'm on your plan?

If your site should get compromised when you’re on the plan – We will take care of cleaning the site and getting everything back in order at no extra cost to you. To date, we have never had a single hack or breach on sites that are part of our maintenance plan.

Do you maintain websites you have not designed?

We can take on websites we did not design providing they use tools we are accustomed to, and as long as the web sites hosting meets our requirements.

Are there any price breaks for multiple sites?

Great News! You can choose to host and maintain multiple sites under your account. You will qualify for a 15% discount (monthly or annual) for every site you add.

Whats included in the monthly retainer time?

Your monthly retainer time for our premium or elite plans entails any updates, additions or add-ons to your website. (For example) changing hours, company information, staff or team members, adding photos, updating service pages, etc.

We do our best to get all updates done within your allocated time. If however, more time is needed, we can do so with our hourly retainer which for you is discounted!

Please note:  Your monthly retainer time is only for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. We will be more than happy to do those things either via our discounted hourly rate or via a discounted and separate fixed project!

What can happen if I don't take out a website mainteance plan?

If you don’t want your website to go wrong, We recommend taking out this maintenance plan. Otherwise, this can happen:

 

  • Your site will not be optimised. This leads to poor performance, slow loading times that will kill your Google SEO rankings.
  • Your site will get hacked if you don’t update your plugins, themes and WordPress. It’s really important to keep ALL the tools up-to-date for security reasons so make sure this does not happen.
  • You will not have any backups or restore points. Should your site get hacked or breached, you could lose all your content, pages and Google ranking. Worst-case scenario happens, you’ll have to start from scratch.
  • You will not have a monthly report overviewing your site traffic and page views, etc.
  • Most importantly, you won’t have us as your trusted webmasters to assist you with quick updates, tweaks, website issues, etc.?

NO-RISK GUARANTEE

Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site from the plan, you only pay for the month or year you’ve paid for.

WHAT CLIENTS HAVE TO SAY

I have 3 websites that are currently hosted with the virtual click. I am very happy with the service and always look forward to receiving my monthly report. I thought it was going to be difficult to understand the reports but it shows me how many visitors have landed on my website and which holiday packages they are interested in. I highly recommend the virtual click, great communication, the response is quick and I have had no issues with any of my sites. They are very professional and highly recommend them.

Aiysha El-Cargley

Company Director, Halal Holiday Platform

Questions?

Contact us with any questions you may have or to inquire about setting up a custom plan for an advanced site or multiple websites.

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